Social Media 101

If you’re running a business and not on social media, you’re missing out on a lot of marketing opportunities. Social media allows your brand to connect with customers, build awareness and trust, increase traffic to your site, and even conduct some market research. If you need help figuring out how to get started with social media marketing (or if you just need some inspiration), read on!

Social media is a force of nature.

Social media is a tool for personal expression, connecting with people, creating community and communicating with others. You may be wondering how to use social media effectively in your business or organization. And that’s what we’re here to help you do!

The Who, What, Where, and When of Social Media Marketing

Ask yourself these crucial questions before you begin your marketing campaign on social media:

Who is my target audience?

You can conduct market research on social media. Here’s how: Find a target audience. For example, if you want to sell fashionable clothing for women in their 20s and 30s, create a profile on Instagram and Facebook as someone who fits this description. Follow other users with similar interests or use hashtags that relate to the type of clothing being sold (e.g., #fashionista). Then look at what they are posting and commenting on so that you can understand their interests better and see what kinds of things they like or dislike about certain products or brands. This will help inform the design process later on down the line when creating your own pieces.

What does my audience want to see?

Social media allows you to connect with your customers. You can answer questions, send out coupons, send out surveys, and thank them for their business. You can build brand awareness, loyalty, trust, and recognition. Hence, you can test the kind of content your audience likes by tracking the engagement on each post, thereby understanding the genre of content your brand should focus on posting.

Where is my audience most active?

Does your audience prefer Tiktok more than they do Instagram? Or are they most likely to scroll through their Facebook feed on their time off? Whatever the platform, that’s where your brand needs to be active on, too!

When should my company start marketing on social media?

Well, right about NOW! It’s no secret that social media is a part of everyday life. People use it to connect with friends and family, stay informed about current events and learn about new products and services. But more than just a platform for communicating with others, social media lets you discover what your customers are interested in now. It’s an opportunity to interact with them on their own turf—the place they feel most comfortable sharing their opinions—and get real insight into what matters most to them.

Direct traffic to your website through social media.

You can increase traffic to your website through social media. You can get more followers, likes, shares and comments on your posts. This will help you get more traffic to your site. There are many ways that you can use social media to promote your business. Some of the ways include:

  • Sharing content from other websites: if you have created an article or blog post that is unique then share it on Facebook, Twitter and LinkedIn by using hashtags
  • Engage with the online community: this will make them notice what kind of content you post and may be directed toward your business profile.
  • Use hashtags and keywords that help boost your visibility.
  • Have a variation in the kind of content you post. Use informative, engaging, educating, unique, and exciting content to keep your audience hooked on to your profile and make sure to present captivating visuals.
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Advertising on Social Media

There are two ways you can reach and engage with prospects online – through organic marketing or paid advertising.

When you use organic social media marketing, your content is seen by those who follow your company on your timeline or wall. Using your social media networks to naturally interact with potential customers is the aim of organic social media marketing. Organic content might be everything from product features to links to your blog to client testimonials or even a sneek peak into your modus operandi.

You may publish ads that show up in other people’s social media feeds via sponsored or paid social media advertising. These advertisements target customers who are interested in your business, based on their demographics or prior interests. The purpose of sponsored social media is to help your business expand online by converting prospects into leads or sales. Social media ads are easy to set up and track. You can quickly create your ad in just a few minutes, and then see exactly how many people have seen it. Once you start seeing results from your social media marketing efforts, it will be easy to learn what works best for your business model so that you can scale up or pivot as needed.

Social media works best when paired with other forms of marketing.

Social media marketing is most effective when paired with other forms of marketing. Social media can help you build brand awareness, reach new customers, and connect with influencers. It’s also a great way to get feedback from customers and make your business more transparent.

Conclusion

Social Media is an excellent way to reach your target audience. It’s also a great way to generate leads, get feedback, build your brand and reputation. It has become a necessity for every modern business, and you don’t need to be an expert to engage with your customers. There’s no one right way to use social media, but there are a few things that make it successful: setting goals, creating great content, posting consistently, and interacting with the community. It could be overwhelming to take on everything simultaneously, especially if your company is just starting out on social media. That’s why, we’re here to help! Did you know that your company could greatly benefit from a free social media assessment? Contact us today and let’s get started!

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