The Social Media Client Manager will be responsible for conceptualizing clients digital marketing solutions, proactively managing project and client communications while building on trusted relationships.
Responsibilities:
Client Management
- Manage existing clients communications, projects & relationships on a daily basis.
- Work with clients to identify their business growth opportunities using digital marketing.
- Conceptualize and formulate clients social media strategy and Facebook and Instagram advertising campaigns.
- Conduct online community engagement for clients social networks.
- Provide effective and continuous communication of deliverables with clients & internal team
- Visit client’s within the GTA for meetings, strategy sessions and updates.
- Provide occasional on-site social media sharing at client events.
Campaign Strategy
- Manage clients planning sessions to set objectives for content, themes and ads.
- Provide ongoing support and solutions on Social Media content and on paid social Ads to ensure objectives are being met.
- Assist clients & the Social Know How® team on the development and execution of social media strategies.
Social Ads Management & Reporting
- Conceptulize, administer and execute relevant paid Facebook & Instagram Ads.
- Manage & monitor social media ads to ensure intended results are achieved.
- Analyze campaigns and provide reporting to clients & team.
Business Development
- Assist the business development manager with new opportunities.
- Provide support in proposal generation and new client meetings.
Experience and Qualifications
- Bachelor’s Degree or Diploma in Marketing, Business, Social Media, PR, or related fields
- Minimum 3 years of experience working in social media or digital marketing
- Extensive knowledge of the inner workings of Facebook, Instagram, LinkedIn, etc.
- Experience creating and executing Facebook & Instagram advertising campaigns.
- Experience with social media management tools such as Facebook Business Manager, Hootsuite, etc.
- Working with project management software, such as Monday.com an asset
- Ability to understand social media metrics and provide easy to read reporting.
- Exceptional communication skills are required.
- Copywriting experience an asset.
- Knowledge of Adobe Photoshop, Illustrator, Premiere an asset but not required.
- Ability to effectively prioritize tasks and work within a team environment.
- Valid Ontario drivers license and access to a vehicle.
Interested in Joining the SOCIAL KNOW HOW® team?
– Email your Resume OR send your LinkedIn Profile URL to HR@SocialKnowHow.com
(Email Subject: “Client Manager”)
