Social Media Client Manager

The Social Media Client Manager will be responsible for conceptualizing clients digital marketing solutions, proactively managing project and client communications while building on trusted relationships.

Responsibilities:

Client Management

  • Manage existing clients communications, projects & relationships on a daily basis.
  • Work with clients to identify their business growth opportunities using digital marketing.
  • Conceptualize and formulate clients social media strategy and Facebook and Instagram advertising campaigns.
  • Conduct online community engagement for clients social networks.
  • Provide effective and continuous communication of deliverables with clients & internal team
  • Visit client’s within the GTA for meetings, strategy sessions and updates.
  • Provide occasional on-site social media sharing at client events.

Campaign Strategy

  • Manage clients planning sessions to set objectives for content, themes and ads.
  • Provide ongoing support and solutions on Social Media content and on paid social Ads to ensure objectives are being met.
  • Assist clients & the Social Know How® team on the development and execution of social media strategies.

Social Ads Management & Reporting

  • Conceptulize, administer and execute relevant paid Facebook & Instagram Ads.
  • Manage & monitor social media ads to ensure intended results are achieved.
  • Analyze campaigns and provide reporting to clients & team.

Business Development

  • Assist the business development manager with new opportunities.
  • Provide support in proposal generation and new client meetings.

Experience and Qualifications

  • Bachelor’s Degree or Diploma in Marketing, Business, Social Media, PR, or related fields
  • Minimum 3 years of experience working in social media or digital marketing
  • Extensive knowledge of the inner workings of Facebook, Instagram, LinkedIn, etc.
  • Experience creating and executing Facebook & Instagram advertising campaigns.
  • Experience with social media management tools such as Facebook Business Manager, Hootsuite, etc.
  • Working with project management software, such as Monday.com an asset
  • Ability to understand social media metrics and provide easy to read reporting.
  • Exceptional communication skills are required.
  • Copywriting experience an asset.
  • Knowledge of Adobe Photoshop, Illustrator, Premiere an asset but not required.
  • Ability to effectively prioritize tasks and work within a team environment.
  • Valid Ontario drivers license and access to a vehicle.

Interested in Joining the SOCIAL KNOW HOW® team?

    Job Interested in (required)


    – Email your Resume OR send your LinkedIn Profile URL to HR@SocialKnowHow.com
    (Email Subject: “Client Manager”)

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